Customer Service, Warehouse (Exp in Warehouse Docs /3PL / West / Bonus)

CVista HR Consulting Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the logistics sector is seeking a warehouse customer service representative. This role involves coordinating communications and operations between customers and warehouse teams, ensuring accurate inventory management. Ideal candidates will have experience in 3PL logistics, strong customer service skills, and a collaborative approach. The position offers an opportunity to contribute to efficient warehouse operations in a dynamic environment.

Qualifications

• At least 1 year experience as warehouse customer service in 3PL.
• Experience in warehouse documentation, inventory management.
• Comfortable to work in warehouse environment.

Responsibilities

• Act as main contact for customers and warehouse operators regarding shipments.
• Ensure accurate inventory data input into WMS.
• Coordinate daily container trucking operations with customers.

Skills

Customer Service

Inventory Management

Team Player

Tools

MS Office

SAP

WMS

Job description

Responsibilities:

• Act as the main point of contact between customers and warehouse operators (both internal and external stakeholders) regarding shipment arrangements.

• Respond promptly to customer and supplier inquiries via phone or email related to daily operations.

• Ensure all inbound and outbound documentation and information are communicated to warehouse operators through email or other relevant channels.

• Oversee the accurate and timely input of inventory data by warehouse operators into the Warehouse Management System (WMS), ensuring stock accuracy.

• Coordinate and monitor daily inbound and outbound container trucking operations in collaboration with customers.

• Input data into an Excel file for monthly billing purposes.

• Maintain a clean and organized office environment.

• Perform other job-related duties as assigned by the supervisor.

Requirements:

• At least 1 year experience as warehouse customer service in 3PL

• Experience in warehouse documentation, inventory management

• Comfortable to work in warehouse environment

• Good Team Player

• Experience with MS Office, SAP, WMS

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [e-mail]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23114354 | EA License 16C7883