Customer Service Staff

ALLIGATOR LOGISTICS PTE LTD is hiring a Full-time Customer Service Staff role in Bukit Batok, Singapore. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
  • Saturday: Morning
• 1 year of relevant work experience required for this role
• Expected salary: $2,200 - $3,200 per month

- To assist logistics Manager with documentation and shipping arrangements.

- Handle FCL for import/export processing.

- Prepare and check all shipping documents to ensure that they comply with import/export rules and regulations.

- Manage daily operations and respond to customer inquiries and requests.

- Process inquiries and send booking confirmations to customers.

- Liaise and follow up with customers, freight forwarders, carriers, transporters, and warehouses.

- Liaise with shipping company, customs officials, Jurong Port authorities, PSA authorities, transport contractors, and customers to ensure on-time delivery.

- Track shipment status to ensure on-time delivery.

- Ad-hoc duties as assigned.

- Able to multi-task, prioritize, and manage time effectively.

- Detail-oriented, positive attitude, and willing to learn.

- Able to work in a 5.5 days work week (Alternate Saturday after probation).

- Prefer 1-2 years experience in Customer Service Officer (Logistics).