Customer Service Staff

Paris Baguette Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Representative to join their dynamic team. This role involves overseeing daily operations, managing the cashier counter, and providing exceptional service to club members and guests. The ideal candidate will possess strong interpersonal skills and a positive attitude, ready to work flexible hours. This position offers a unique opportunity to contribute to a vibrant environment while ensuring compliance and maintaining records. If you are passionate about customer service and enjoy working in a lively setting, this role is perfect for you!

Benefits

Flexible hours

Team environment

Qualifications

• Minimum Nitec qualification with 3 years of relevant experience.
• Excellent interpersonal and communication skills.

Responsibilities

• Oversee daily operations and maintain facilities within the bowling centre.
• Manage Cashier Counter and reconcile daily payment balances.
• Ensure compliance with established rules during bowling leagues.

Skills

Interpersonal Skills

Communication Skills

Customer Service

Cash Handling

Education

Nitec qualification

Job description

THE TYCHE GRACE PTE. LTD. is hiring a Full time Customer Service Staff role in Bukit Batok, Singapore. Apply now to be part of our team.

Job Summary:

• Flexible hours available
• 2-3 years of relevant work experience required for this role
• Expected salary: $1,900 - $2,600 per month

Roles & Responsibilities

Customer Service Representative cum Admin

(Location: 2 Bukit Batok West Avenue 7, #03-02, Singapore 659003, Nearest MRT: Bukit Gombak)

As a Customer Service Representative, you will report to our Bowling Supervisor.

What you’ll be doing:

• Oversee daily operations and maintain facilities within the bowling centre.
• Manage Cashier Counter during operational hours and reconcile daily payment balances.
• Maintain strong relationships with club members, guests, and the public through exceptional customer service.
• Ensure compliance with established rules of play during bowling leagues and competitions.
• Update and maintain bowlers' records and results, including handicaps, league results, competition results, and championship results.
• Maintain stock, equipment, and stationery levels for daily operations.
• Handle enquiries, bookings, organisation, and billing for corporate events and submit monthly reports.

We want you, if you have/are:

• Minimum Nitec qualification with 3 years of relevant experience.
• Good personality and learning attitude.
• Excellent interpersonal and communication skills.
• Ability to work flexible shifts, weekends, and public holidays.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.