Customer Service Specialist (Order Fulfillment) #66066

ANRADUS PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

ANRADUS PTE. LTD. is seeking a Customer Service Specialist to join their team in Tampines. The role involves processing orders, managing customer inquiries, and improving management systems. Candidates should have strong communication skills and preferably 1 year of experience, with a competitive salary package offered.

Qualifications

• Excellent communication skills.
• Competent with MS Office.
• Preferably with at least 1 year of relevant work experience.

Responsibilities

• Process and fulfill orders promptly and accurately.
• Respond to and follow up on customer inquiries and feedback.
• Handle customer complaints by investigating and resolving issues.

Skills

Communication

Computer skills

Tools

MS Office

Job description

Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Service Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days (Mon - Fri; 8 AM - 5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process and fulfil orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/compliance and inspection statuses.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• Excellent communication skills
• Competent with MS Office and computer skills.
• Preferably with at least 1 year of relevant work experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [e-mail]. Please indicate #66066 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131