Customer Service Specialist # Documentations

RK Recruitment Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in logistics is seeking a responsible and proactive individual to serve as the main point of contact for customers. The role involves processing orders, managing inquiries, and coordinating shipments. Applicants should have at least 1 year of experience in customer service or logistics and be proficient in Microsoft Office applications.

Benefits

Benefits include AWS and VB

Training will be provided

Qualifications

• At least 1 year of experience in customer service or logistics/supply chain/shipping is advantageous.

Responsibilities

• Serve as the main point of contact for customers, managing inquiries via email and phone professionally.
• Process sales and purchase orders, and invoices using SAP.
• Handle full set of shipping documentation including LC, B/L, AWB.

Skills

Proactive

Independent work

Teamwork

Microsoft Excel

Microsoft Word

Job description

Benefits summary:

• Basic up to $4000; Entitled AWS + VB

• Monday - Friday, Office hours

• Kaki Bukit, East Region

• Training will be provided

Job scope:

• Serve as the main point of contact for customers, managing inquiries via email and phone professionally.

• Process sales and purchase orders, as well as invoices, using SAP.

• Track and follow up on customer orders while coordinating shipment arrangements and updates.

• Handle full set of shipping documentation, including LC, B/L, AWB, and import/export forms.

• Liaise with factories, agents, and freight forwarders to ensure timely production and delivery.

Requirements:

• Responsible, proactive, and able to work both independently and in a team

• Proficient in Microsoft Excel, Word, and related applications

• At least 1 year of experience in customer service or logistics/supply chain/shipping is advantageous

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We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chan He Guang | EA Personnel No.: R23117560