Customer Service (spare parts)

FLINTEX CONSULTING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in automotive sales is looking for a Customer Service professional specializing in spare parts. The role involves managing documentation, ensuring product delivery, collaborating with teams, and providing excellent customer service. Ideal candidates will have 2-3 years of experience, technical knowledge of heavy vehicle spare parts, and be proficient in Accpac and MS Office.

Qualifications

• 2-3 years of experience in automotive sales.
• Technical knowledge of heavy vehicle spare parts is essential.
• Self-driven and able to manage multiple tasks efficiently.

Responsibilities

• Manage documentation (quotations, sales orders, invoices).
• Ensure proper packing of goods for delivery/export.
• Collaborate with teams to drive sales growth and customer satisfaction.

Skills

Customer service

Sales administration

Multitasking

Education

Professional Certificate/Diploma in related field

Tools

Accpac

MS Office

Job description

Customer Service (Spare Parts) Roles & Responsibilities

Key Responsibilities:

• Manage documentation (quotations, sales orders, invoices, delivery orders, and purchase orders)

• Ensure proper packing of goods for delivery/export

• Follow up on quotations and customer inquiries

• Collaborate with internal teams to drive sales growth and customer satisfaction

• Monitor stock movement

• Handle ad-hoc tasks as assigned

Requirements:

• 2-3 years of experience in automotive sales

• Proficient in Accpac and MS Office

• Self-driven, independent, and able to multitask

• Technical knowledge of heavy vehicle spare parts

• Professional Certificate/Diploma or related field

• Customer service/sales admin experience a plus