Customer Service [Sales Support | Woodlands |Up to $4k!] - 4301

THE HR ECOLOGY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in Singapore is seeking a Customer Service representative to support the sales team and liaise with customers. The role involves managing stock information, preparing quotations, and ensuring timely deliveries. Ideal candidates would possess an A/O level or diploma certification and have strong Microsoft Office skills. Fresh graduates with relevant experience are encouraged to apply.

Qualifications

• Mature and able to work within deadlines; fresh graduates with 1 year experience welcomed.
• Proficient in Microsoft Office.
• Ability to work independently with initiative.

Responsibilities

• Provide in-house support to sales department.
• Liaise with customers on delivery requirements.
• Manage stock inventory and prepare shipping documents.

Skills

Attention to details

Inter-personal skills

Communication skills

Education

Minimum 'A/O' level or Diploma

Tools

Microsoft Office

Job description

CUSTOMER SERVICE

• Location : Woodlands
• Salary : $3,000 - $4,000
• 5 days work week
• Working Hours: 8.30 am – 5.30 pm

Responsibilities:

• Provide in-house support to sales department on information and updates.
• Liaise with customers on their delivery requirements on daily basis
• Update stock card regularly, ensure sufficient stocks to meet customers demand.
• Liaise with suppliers on arrival date of goods and shipping documents.
• Prepare quotations when requested by sales.
• Correspond with principals and customers.
• Handling purchase, sales orders, enquiries, customer feedback, complaint, sample request.
• Monitoring & replenish stock inventory.
• Prepare shipping documents ( Performa, Invoice, Packing list, D/O, certificates).
• Following up delivery schedules, receipt of cargo
• Liaise with warehouse on all the delivery arrangement, ensure stock inventory is tally with warehouse and our system.
• Prepare monthly reports.
• Attending to customer’s requests (immediate/drop-shipment/pre-arranged deliveries, pull-in/push-out delivery request, provide reschedule reports, etc), factory’s requests (provide customer’s shipping details for drop shipment request, provide forecast after discussion with sales, etc) and sales’ support (provide customer’s delivery info to sales when required, prepare monthly booking/backlog reports and chart, etc).

Requirements:

• Minimum "A/O" level or Diploma holders.
• Matured and able to work within deadlines but fresh graduates with at least 1 year working experience are also welcome to apply as training will be provided.
• Strong attention to details.
• Proficient in Microsoft Office.
• Ability to work independently with initiative.
• Good inter-personal & communication skills.

If you are interested to apply, kindly WhatsApp me @ [phone]

WhatsApp https://wa.me/90839650

Lim Jun Sheng (R22104301)

The HR Ecology Pte Ltd (13C6391)