Customer Service/Sales Support Executive (Sea freight) - Up to $4200 + AWS

Search Personnel Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Service/Sales Support Executive for an MNC in logistics. The role involves assisting the sales team, managing customer inquiries, and coordinating with various departments. Ideal candidates should have relevant experience, a degree in a related field, and be bilingual in English and Mandarin.

Benefits

AWS

Bonus

Mobile Allowance

14 days Annual Leave

Qualifications

• Minimum 2 years of relevant experience in sales coordination or support roles in logistics or freight forwarding.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint).

Responsibilities

• Assist Sales Team in preparing quotations, proposals, and customer agreements.
• Manage customer inquiries and follow-ups professionally and promptly.
• Coordinate with internal departments to support seamless order processing.

Skills

Proficiency in Microsoft Office

Bilingual in English and Mandarin

Education

Diploma or Degree in Sales, Marketing or a related field

Job description

• Position : Customer Service/Sales Support Executive (Logistic/Sea freight)

• Location : Bukit Merah (Few bus stops from Tiong Bahru MRT)

• Working hours : 5 days (Monday-Friday office hours)

• Salary (commensurate with experience): Up to $4200 + AWS +Bonus + Mobile + 14 days Annual leave

• Duration :Permanent

• Industry : Logistics/Freight - MNC

Main Responsibilities

• Assist the Sales Team in preparing quotations, proposals, presentations, and customer agreements.

• Manage customer inquiries, follow-ups, and feedback professionally and promptly.

• Coordinate with internal departments such as operations, finance, and customer service to support seamless order processing and service delivery.

• Maintain and update customer records, pricing information, and sales documentation in CRM or internal systems.

• Generate sales reports, track performance metrics, and support sales forecasting and budgeting activities.

• Schedule appointments, meetings, and follow-ups for the Sales Team.

• Support the onboarding process for new customers, including documentation and coordination.

• Ensure timely submission of billing, invoicing, and credit note requests in coordination with the finance team.

• Handle general administrative duties related to the sales process.

Requirements:

• Diploma or Degree in Sales, Marketing or a related field.

• Minimum 2 years of relevant experience in sales coordination or support roles in logistics, freight forwarding or related industries.

• Proficient in Microsoft Office applications (Excel, Word, PowerPoint) and familiar with CRM systems.

• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [e-mail]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.