Customer Service Representative (6 month / 1 year)

Responsibilities

1. To perform accurate entries of all sales orders into the SAP system and maintain up-to-date customers order status as well as ensure timely delivery.
2. To respond to all customers enquiries, requests for information and feedback on a timely basis.
3. To provide support to sales team on customers requests and issues and provide appropriate solutions to enhance overall customers satisfaction.
4. To work closely with cross functions like Manufacturing, Product Managers, Finance, Logistics, Quality, Field Service and Sales to develop successful business relationship with customers.
5. To ensure proper documentation and order processes are in compliance with corporate policies on order and revenue recognition, pricing and standard procedures.
6. To perform other duties as assigned.

Requirement

1. Possesses Diploma / Certificate in Business Administration with at least 2-3 years relevant working experience from a semiconductors sales and marketing environment.
2. Has strong communication skills and is service oriented.
3. Preferably with SAP experience.
4. Has maturity, is independent and possesses accountability as well as ownership.
5. Able to work as a team.
6. Focus on accuracy and strategies, able to perform critical thinking.
7. Willingness to learn and practice continuous improvement to strive for excellence.
8. Ability to be an independent problem solver and perform critical thinking.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed MS Word format to joyce@peopleprofilers.com stating:

1. Current Drawn
2. Expecting Salary
3. Date Available
4. Reason to Leave each job

We regret that only shortlisted candidates will be notified.

Joyce Koh Ai Leng
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
Tel: 6950 9737
www.peopleprofilers.com
EA License Number: 02C4944
EA Personnel Reg nos R1110618
Job ID: