Customer Service Representative

BERTSCHI SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading logistics company is seeking a skilled candidate to join their team in Singapore. This role involves managing challenges in freight transportation while requiring a positive attitude towards learning. You will need strong interpersonal and communication skills, with an emphasis on effective time management and decision-making in a dynamic environment.

Qualifications

• At least 1 year of working experience in 3PL logistics.
• Experience in the chemical industry is an advantage.
• Candidate specializes in logistics/supply chain.

Responsibilities

• Handle issues and offer creative solutions in freight transportation.
• Manage change and work effectively within a team.
• Communicate effectively while managing multiple tasks.

Skills

Logical approach

Time management

Problem-solving

Negotiation skills

Analytical skills

IT literacy

Interpersonal skills

Communication skills

Attention to detail

Education

Higher secondary/Pre-U/A level/College

Professional Certificate/NiTEC

Diploma/Advanced/Higher/Graduate Diploma

Tools

WMS

EOS

JDA

SAP

Job description

Roles & Responsibilities

Required Skills:

• A logical and systematic approach to work;
• Good time management ability;
• The ability to effectively solve issues and make decisions, as well as think laterally and offer creative solutions that may arise in freight transportation;
• Commercial awareness and numeracy skills;
• Negotiation and analytical skills;
• Some degree of IT literacy and the ability to handle electronic data;
• The ability to manage change;
• Strong interpersonal skills and the ability to work well as part of a team, as well as manage people;
• Must have effective communication skills and the ability to handle multiple tasks all with an attention to fine detail;
• A positive attitude to continued learning.

Requirements:

• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in any field.
• At least 1 Year(s) of working experience in 3PL Logistics Service Sector is required for this position.
• Experience in Chemical Industry is an advantage
• Familiar with business softwares: WMS/EOS/JDA/SAP is preferred.
• Preferably Non Executive specialized in Logistics/Supply Chain or equivalent