Customer Service Representative

Innovasia (Singapore) Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Innovasia (Singapore) Pte Ltd is looking for a dedicated Customer Service Representative. You will play a key role in daily sales administration and logistics support to enhance customer experience. This position values candidates with logistics experience and proficiency in Microsoft Office, offering a supportive and rewarding environment.

Benefits

Opportunities for professional development

Health and wellness support

Qualifications

• Experience in logistics.
• Proficiency in Microsoft Office and CRM systems.
• Mature, responsible, and proactive with a positive attitude.

Responsibilities

• Handle daily sales administration, including inquiries and order processing.
• Manage customer orders and ensure timely delivery.
• Coordinate incoming and outgoing shipments with forwarders.

Skills

Logistics

Multitasking

Independent Working

Customer Service

Tools

Microsoft Office

CRM Systems

Job description

About Us
At Innovasia (Singapore) Pte Ltd, we’re a premier provider of textile trading and service solutions across Asia. Our mission is to deliver dependable, forward-thinking services that not only meet but surpass customer expectations. Driven by an unwavering commitment to innovation and client satisfaction, we continually enhance and expand our offerings to stay ahead in a rapidly evolving market.

About the role
We are seeking an enthusiastic and customer-focused Customer Service Representative to join our team at Innovasia (Singapore) Pte Ltd.

What you'll be doing

• Handle daily sales administration, including inquiries and order processing.

• Manage customer orders and ensure timely delivery.

• Coordinate incoming and outgoing shipments with forwarders.

• Provide logistics support for all shipping-related tasks.

• Maintain price lists, brochures, catalogs, and promotional materials.

• Assist the sales team in executing daily activities and objectives.

• Perform general office administrative support as needed.

• Organize and maintain the sample library as needed.

What we're looking for

• Experience in logistics.

• Proficiency in Microsoft Office and CRM systems.

• Strong multitasking and independent working skills.

• Mature, responsible, and proactive with a positive attitude.

• Immediate availability preferred.

What we offer

At Innovasia (Singapore) Pte Ltd, we value our employees and are committed to providing a supportive and rewarding work environment. Some of the key benefits of working with us include opportunities for professional development, and health and wellness support.

If you are passionate about customer service and eager to join a dynamic and growing organization, we encourage you to apply for this exciting opportunity. Click the "Apply now" button to submit your application.