Customer Service Representative

THE TYCHE GRACE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local bowling centre in Singapore is seeking a Customer Service Representative. Responsibilities include overseeing daily operations, managing the Cashier Counter, and ensuring compliance with rules during competitions. The ideal candidate should have a Nitec qualification, at least 3 years of relevant experience, and excellent communication skills. The starting salary is commensurate with experience. Interested applicants can send their resume to the provided email or visit in person.

Qualifications

• Minimum 3 years of relevant experience in customer service.
• Singaporean or PR status required.
• Willingness to work weekends and public holidays.

Responsibilities

• Oversee daily operations and maintain facilities within the bowling centre.
• Manage Cashier Counter during operational hours and reconcile daily payment balances.
• Handle enquiries, bookings, and billing for corporate events.

Skills

Excellent interpersonal and communication skills

Good personality and learning attitude

Ability to work flexible shifts

Education

Nitec qualification

Job description

STARBOWL AT HOMETEAMNS

Roles & Responsibilities

Customer Service Representative

(Location : 2 Bukit Batok West Avenue 7, #03-02, Singapore 659003, Nearest MRT : Bukit Gombak)

As a Customer Service Representative, you will report to our Bowling Supervisor

What you’ll be doing:

• Oversee daily operations and maintain facilities within the bowling centre
• Manage Cashier Counter during operational hours and reconcile daily payment balances
• Maintain strong relationships with club members, guests, and the public through exceptional customer service
• Ensure compliance with established rules of play during bowling leagues and competitions
• Update and maintain bowlers' records and results, including handicaps, league results, competition results, and championship results
• Maintaining stock, equipment, and stationery levels for daily operations
• Handle enquiries, bookings, organisation, and billing for corporate events and submit monthly reports

We want you, if you have/are:

• Singaporean / PR
• Minimum Nitec qualification with 3 years of relevant experience
• Good personality and learning attitude
• Excellent interpersonal and communication skills
• Ability to work flexible shifts, weekends, and public holidays

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified. Interested applicants please send an email to [e-mail] or at Starbowl reception with your resume, last drawn and expected salary.