Customer Service/Receptionist (Operations and Experience Officer)

VIRGIN ACTIVE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

Join an energetic and vibrant team at a leading fitness club, where your passion for people and customer service will shine. As a Receptionist, you'll be the friendly face welcoming members and ensuring they have a fantastic experience. This role offers a fun environment where your ideas are valued, and you can grow within the company. Embrace the challenge of working in a dynamic setting with a rotating roster, and enjoy the perks of being part of a community that prioritizes health and happiness. If you love engaging with people and thrive in a lively atmosphere, this opportunity is perfect for you!

Benefits

Flexible Shifts

Growth Opportunities

Team Activities

Qualifications

• Mindset of a people person with at least six months of experience.
• Ability to handle customer feedback and complaints effectively.

Responsibilities

• Provide excellent customer service at the fitness club.
• Manage phone inquiries and assist with customer needs.

Skills

Customer Service

Communication Skills

People Skills

Job description

We’re looking for fun, fit and feisty people with that certain ‘Virgin-ness’. We smile a lot and we always put our people first. So come and work with us at Virgin Active - it’s going to be fun. You like?

The Gig

People are great, aren’t they? Wait, do you really agree, or are you just saying that? Because if you’re a serious ‘people’ person, we need you at our shiny fitness club. We’re looking for a Receptionist who really gets customer service, and who loves a chit-chat on the phone. And I mean, who doesn’t?

Some stuff that will help you get the job:

1. At least six-months experience
2. Experience in customer service and answering feedback and complaints
3. Can do a rotating roster including weekends, early morning and late evening shifts

If this is you, then we’d love to:

1. Give you a challenge
2. Help you grow
3. Provide you with benefits
4. Listen to your new ideas
5. Work hard and play hard together

Love people? Love health and fitness? Love bananas? Love to hear from you.