Customer Service & Project Coordination Specialist

BLUE ELECTRIC PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading service provider in Singapore seeks a dedicated professional to handle service calls, coordinate projects, and ensure customer satisfaction. The role involves project management, site inspections, and liaising with relevant personnel. Candidates should have at least a Higher Secondary education and skills in customer service and project coordination. This position offers the opportunity to work both independently and in a team-oriented environment.

Qualifications

• Candidate must possess at least Higher Secondary/Pre-U/A Level College.
• Bonus if possess Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in Engineering or equivalent.
• Preferably some experience in Customer Service and Project Coordination.

Responsibilities

• Handle service calls and attend to customers' needs.
• Coordinate projects and manage work orders.
• Conduct site inspections to ensure quality compliance.
• Monitor project plans and handle customer complaints.
• Liaise with subcontractors, suppliers, and clients.
• Prepare documents and service reports for projects.

Skills

Customer Services

Project Management

Coordination

Detail orientated

Ability to multitask

Flexibility

Education

Higher Secondary/Pre-U/A Level College

Professional Certificate/NiTEC

Diploma/Advanced/Higher/Graduate Diploma in Engineering or equivalent

Job description

A leading service provider in Singapore seeks a dedicated professional to handle service calls, coordinate projects, and ensure customer satisfaction. The role involves project management, site inspections, and liaising with relevant personnel. Candidates should have at least a Higher Secondary education and skills in customer service and project coordination. This position offers the opportunity to work both independently and in a team-oriented environment.