Customer Service / Operations Executive (Air Freight / Import Export)

Recruit Haus Pte Ltd; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated customer service representative to join their dynamic team. In this role, you will be responsible for handling customer inquiries, arranging bookings with airlines, and managing import and export operations. The ideal candidate will possess excellent computer skills, a problem-solving attitude, and fluency in English. This position offers a fantastic opportunity to contribute to a collaborative environment while ensuring seamless operations. If you are a fast learner and a team player, this role is perfect for you!

Qualifications

• Good with computers and a fast learner with a positive attitude.
• Fluent in written and spoken English is essential.

Responsibilities

• Handle customer enquiries and arrange bookings with airlines.
• Manage import and export operations, including shipment arrangements.

Skills

Customer Service

Problem Solving

Computer Skills

Team Player

Fluent English

Job description

Responsibilities:

Customer Service:

• Handle enquiries from customers and quote accordingly.

• Arrange booking with Airlines and problem solving.

Operations:

Import:

• Arrange contractor to clear shipment from the terminals.

• Delivery arrangement to customer once customs clear the shipment.

Export:

• Arrange with CS to book shipment.

• Collect shipment from customers.

• Execute airway bills and label the cargoes.

• Arrange for shipment to be transferred to terminals.

Requirements:

• Good with computers, fast learner, good attitude, problem solver, and team player.

• Fluent written and spoken English.

Interested candidates, please send your updated resume to [e-mail].