Customer Service Officer X 2

PEOPLE PROFILERS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company is seeking skilled personnel for a Bowling Centre in Singapore. The role involves daily operations management, cashier duties, and providing excellent customer service to club members and guests. Candidates need a minimum GCE 'N' Level and be prepared to work rotating shifts, weekends, and public holidays, with competitive remuneration and additional benefits.

Benefits

Shuttle bus transport provided

Basic + AWS + Monthly laundry allowance

Shift allowance provided where applicable

Qualifications

• Minimum GCE 'N' Level qualification with 1 year of relevant experience.
• Basic computer knowledge required.
• Must be prepared to perform shift duties and work on weekends and public holidays.

Responsibilities

• Handle daily operation and maintaining of facilities within Bowling Centre.
• Maintain relationship with the Club’s Members by providing good customer service.
• Handle cashier duties and reconcile daily payment balance.

Skills

Interpersonal skills

Communication skills

Cashier skills

Education

GCE 'N' Level

Job description

Responsibilities:

Bowling x 1

• Handle daily operation and maintaining of facilities within Bowling Centre
• Handle Cashier Counter during operation and reconcile daily payment balance
• Maintain relationship with the Club’s Members, guests and members of public by providing good customer service
• Ensure compliance to established rules of the game during bowling league / competitions
• Update and maintain bowlers’ records & results e.g. handicaps, league results, competition results and championship results
• Assist Supervisor in checking and maintaining stock, equipment, stationery at sufficient level for daily operation
• Handle enquiries/bookings/organizing/billing for Corporate events & submit monthly report

Main Lobby x1

• Handling telephone calls, answering enquiries on the Club’s facilities and functions.
• Handling of the Club’s programmes applications and enquiries/facilities bookings.
• Cashiering duties.
• Membership services – collection of sub-fees
• Administrative duties E.g. safe-keeping and proper recording of issuance of keys and administrative tasks as assigned by the Head of Department
• Administering lost and found items.
• Recording of incoming cheques.
• Assist in tender briefing, collection and recording of tender document and tender deposit.

Requirements:

• Minimum GCE ‘N’ Level qualification with 1 year of relevant experience
• Basic computer knowledge
• Good interpersonal and communication skills
• Must be prepared to perform shift duties and work on weekends and public holidays

Additional Information:

• 5-day work week (Mon to Sun)
• Bowling, Rotating shifts: 9:00am to 6:15pm / 10:45am to 8:00pm / 1:45pm to 11:00pm / 4:00pm to 1:15am
• Main Lobby, Working Hours: 8:00am to 5:15pm / 10:45am to 8:00pm
• Shuttle bus transport provided at Tanah Merah MRT Station (Cab service will be provided for late shift till 1:15am)
• Basic + AWS + Monthly laundry allowance
• Shift allowance provided where applicable

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [e-mail]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: [phone]

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann