Customer Service Officer [Vehicle Damage Investigation | Paya Lebar | Automotive Sector] - SM09

The Supreme HR Advisory; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Customer Service Officer for enforcement tasks. The role involves handling vehicle damage reports via calls and emails, investigating issues, and assisting with accident reports. Candidates should be familiar with office software, and having a relevant driving licence is a plus. Salary range is between $2500 - $2800. This position offers a structured 5-day work week.

Qualifications

• Experience in customer service or enforcement will be a strong bonus.
• Class 3 or class 2B driving licence would be advantageous.

Responsibilities

• Manage vehicle damage reports through calls and emails.
• Investigate damages and assess repair costs.
• Assist in managing accident reports and follow-ups.
• Aid in vehicle recovery tasks as needed.

Skills

Familiarity in office productivity software

Strong communication skills

Job description

Customer Service Officer - Enforcement

Working days: 5 days. Working time: Mon to Fri 9am-6pm/10am-7pm, Sat 9am-1pm /10am-2pm (can choose). Salary range: $2500 - $2800. Working location: Paya Lebar.

Responsibilities

• Working with the customer on their vehicle damage report in the form of outbound calls, emails or onsite visits.
• Required to investigate damages found on our vehicles, assess the cost of repairs and follow up with the customers.
• Assisting and managing accident reports and follow-ups.
• Assisting with the recovery of vehicles if required.
• Required to assist with any other tasks assigned by supervisor

Requirements

• Strong familiarity in office productivity software and web technologies.
• Experience in this field will be a strong bonus (enforcement, collection, etc
• Having class 3 or class 2B (and above) licence would be advantageous

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279