Customer Service Officer (Tuition Centre)

ALLIED SEARCH PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the education sector is seeking a Customer Service Officer for its tuition centre. The role involves processing enrollments, handling inquiries, and supporting daily operations. Ideal candidates should possess at least an O Level certification and be customer service-oriented with a patient approach towards students.

Benefits

Convenient working locations

Good career opportunity

Good company benefits

Qualifications

• Customer service-oriented with patience and ability to engage with children.
• Minimum O Level/ITE certification or equivalent required.

Responsibilities

• Process new enrollments, manage registrations, and maintain accurate student records.
• Handle fee collection, issue receipts, and follow up on outstanding payments.
• Support daily centre activities, including scheduling and classroom coordination.

Skills

Customer service-oriented

Ability to engage with children

Patience

Education

Minimum O Level/ITE certification or equivalent

Job description

• Convenient working locations

• Good career opportunity

• Good company benefits

As aCustomer Service Officer (Tuition Centre), youwill be responsible for the following duties:

• Process new enrollments, manage registrations, and maintain accurate student records.

• Handle fee collection, issue receipts, and follow up on outstanding payments.

• Address inquiries from parents and students via phone, email, and walk-ins, ensuring prompt resolution.

• Support daily centre activities, including scheduling, classroom coordination, and administrative tasks.

• Maintain positive interactions with parents and students to enhance satisfaction and retention.

Requirements

• Minimum O Level/ITE certification or equivalent

• Customer service-oriented with patience and ability to engage with children

• Willingness to work evenings and weekends

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email
Email Address:[e-mail]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE: 19C9777