Customer Service Officer @ Tuas - [ Up to $2900 | Full-time]

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore is seeking a Customer Service Representative for their Tuas Checkpoint location. The ideal candidate will manage walk-in and call-in inquiries, perform data entry, and ensure customer satisfaction while being comfortable working in a fast-paced environment involving animals. Candidates must have a GCE 'O' Level and relevant experience in customer service.

Qualifications

• Min. GCE 'O' Level with 1 year customer service experience.
• Experience in high volume inquiries and pace-pace environment.
• Comfortable around animals and wearing PPE.

Responsibilities

• Handle walk-in and call-in inquiries.
• Perform data entry and monthly statistics compilation.
• Update inspection records and respond to customer feedback.

Skills

Customer Service

Data Entry

Communication

Education

GCE 'O' Level

Job description

• Location:Tuas Checkpoint

• Working Hours:Mondays to Saturdays 0400am to 1200pm

• Candidate with own transportation is advantageous

Job Duties

• Handle walk-in and call-in inquiries / feedback

• Data entry and compilation of monthly statistics basic report writing

• Collection and collation of information related to poultry imports

• Updating of inspection records and import statistics

• Responding to customer feedback basic administrative duties like checking import documents monitor home quarantined animals virtually and to contact their owners via phone and video calls

• Crowd control management due peak hours

• Perform additional tasks as assigned by supervisors

Job Requirements

• Min. GCE“O” Level with 1 year of relevant experience in Customer Service in any industry

• Prior relevant experience in pace-pace environment and managing of high volume of enquiries

• Comfortable around animals such as dogs, cats and chickens

• Comfortable in wearing PPEs (such as N95 masks and gloves)

Interested applicants, please WhatsApp to 98266796

Thank you for your interest but only shortlisted applicants will be notified.

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EA License No: 90C3494
EA Personnel No: R21102746
EA Personnel Name: Tay Hui Huang