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Join a dynamic team as a Customer Relations Associate at a leading educational institution. You will play a pivotal role in providing top-notch customer service and administrative support in a vibrant learning environment. Expect structured career progression, various benefits, and a supportive work culture.
Job Summary: As a Customer Relations Associate, your role is pivotal in shaping a positive and enriching experience for both internal and external customers. Serving as a key touch point, your responsibilities span across crucial aspects of customer service, administrative efficiency, team collaboration, and ensuring a safe and conducive learning environment.
Key Responsibilities:
Customer Service
Administration
Requirements & Skills
What you can expect as part of the Mind Stretcher family:
1) Variable bonus
2) Medical, Dental & Hospitalisation/Surgery benefits
3) Structured career & salary progression
4) Wide range of staff awards (long service, best rookie, most innovative etc)
5) Attractive staff discounts for MS programmes
6) MS Gifts to Staff (Birthday, CNY, Teachers' Day, etc)
7) Employee Health Programme (In partnership with HPB)
8) Waiver of fees for MS programmes (for MS staff serving at least 5 years)
9) Free public speaking training (Mind Stretcher Toastmasters)
10) On-the-job training & Structured Training
11) Free Staff Welfare events (D&D, CNY celebrations, Staff Bonding etc)
12) Monetary incentives for Teachers & Sales Staff
13) Corporate Discounts (Telcos, Computer & Peripherals, Hotel)
14) Staff/ Student Referral Incentive Scheme