Customer Service Officer (Sales)

PLETHUNO MARKETING; Singapore; On-site; SGD 33,000 - 60,000; Full time

Job summary

Plethuno Marketing, part of a leading outsourced marketing group, is seeking a results-driven sales/marketing professional in Singapore to grow our business by engaging the existing customer base and promoting products. You will collaborate with cross-functional teams and drive customer-centric campaigns in a fast-paced environment.

With 2+ years of experience, strong communication skills, and a knack for building relationships, you will help us achieve sales targets while delivering outstanding

Qualifications

• Minimum qualification: Professional Certificate/NiTEC, Diploma, or Higher Diploma in Business Studies, Administration, Marketing, or related fields.
• At least 2 years of working experience in sales, communications, or marketing.
• Strong verbal and written communication; Mandarin is a plus.
• Excellent interpersonal and customer relationship management skills.
• Business acumen and strategic thinking; able to work under pressure and hit targets.

Responsibilities

• Drive sales growth through engagement with our organic customer database.
• Communicate and recommend company products to customers effectively and efficiently.
• Explore, engage, and negotiate with customers to achieve the best possible sales outcomes.
• Monitor market trends and competitor activities to maintain a competitive edge.
• Provide excellent customer service support to ensure long-term client satisfaction.

Skills

Verbal communication

Written communication

Interpersonal skills

CRM skills

Business acumen

Strategic thinking

Pressure handling

Mandarin

Education

Professional Certificate/NiTEC, Diploma, or Higher Diploma in Business Studies, Administration, Marketing, or related fields

Job description

Plethuno Marketing is part of a leading outsourced marketing group operating in multiple countries. We work with multinational companies across different industries to help them grow their market share and increase revenue. At Plethuno Marketing, we see ourselves as more than just a marketing team - we are growth partners. We specialize in direct sales, brand promotion, and customer engagement, helping businesses connect with the right audience and build strong, lasting relationships. Our team combines creativity, strategy, and real market experience to deliver campaigns that produce real results. From face-to-face activations to targeted promotional strategies, we bring brands directly to the people who matter most. At the same time, we are committed to daily improvement and creating a positive, supportive working environment. Multiply your impact. Design better lives together.

Roles & Responsibilities

• Drive sales growth through engagement with our organic customer database.
• Communicate and recommend company products to customers effectively and efficiently.
• Explore, engage, and negotiate with customers to achieve the best possible sales outcomes.
• Monitor market trends and competitor activities to maintain a competitive edge.
• Provide excellent customer service support to ensure long-term client satisfaction.

Requirements

• Minimum Professional Certificate/NiTEC, Diploma, or Higher Diploma in Business Studies, Administration, Marketing, or related fields.
• At least 2 years of working experience in sales, communications, or marketing (advantage).
• Strong verbal and written communication skills . Advantage if able to speak Mandarin to our existing Mandarin speaking customers.
• Excellent interpersonal and customer relationship management skills .
• Possess business acumen and strategic thinking abilities.
• Able to work well under pressure and meet sales targets.

Why Join Us

• Be part of a fast-growing marketing solutions company with strong industry presence.
• Soak in the culture of positive and supportive working environment.
• Competitive remuneration package with attractive Travel or Bonus incentives and career growth opportunities .
• Clear career growth opportunities / Career progression.
• Ongoing personal development and leadership training.

If you're ready to challenge yourself, grow your confidence, and build a career with purpose, we'd love to meet you.