Customer Service Officer - Payment Handling @ West Region - Up to $700 Incentives

P-SERV PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading service provider in Singapore is seeking Customer Service Officers to assist commuters in navigating the transport network. Candidates should possess at least a GCE N Level qualification and have prior customer service or cashiering experience. Responsibilities include handling inquiries, supporting daily operations, and ensuring smooth workflows. This role offers rotating shifts and attractive allowances and incentives.

Benefits

Company transport provided

Attractive allowances

Incentives

Qualifications

• Minimum GCE N Level qualification.
• Prior experience in cashiering and customer service will be an advantage.
• Detail-oriented with good communication and interpersonal skills.

Responsibilities

• Handle enquiries and assist in resolving potential issues promptly.
• Support daily operations to ensure all tasks run smoothly.
• Respond to operational needs as they arise to prevent service disruptions.

Skills

Customer service experience

Cashiering skills

Communication skills

Detail-oriented

Team player

Education

GCE N Level qualification

Job description

P-Serv is partnering with a leading transport statutory board to recruit Customer Service Officers. Be the friendly face of Singapore’s transport network and help commuters get where they need to go.

Working Hours / Location:

Rotating Shift: 4 Days Work, 2 Days Off

• 10am to 10pm & 10pm to 10am (with 2 hours break)
• Company transport provided! Pick up from Boon Lay / Jurong East MRT station

With attractive Allowances + Incentives!

Job Responsibilities:

• Handle enquiries and assist in resolving potential issues promptly and effectively
• Support daily operations to ensure all tasks and workflows run smoothly
• Respond to operational needs as they arise and make timely decisions to prevent or minimize service disruptions
• Reconcile daily cash collections with system reports at the end of each shift
• Perform other ad-hoc tasks and duties as assigned

Job Requirements:

Minimum GCE N Level qualification

• Prior experience in cashiering and customer service will be an advantage
• Cheerful, proactive, and a strong team player with a positive work attitude
• Detail-oriented with good communication and interpersonal skills
• Able to multitask and perform under a fast-paced environment
• Maintains professionalism, confidentiality, and discretion in handling work matters

We regret to inform, only shortlisted candidates shall be contacted.

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EA License No: 90C3494 | EA Personnel No: R21102746 | EA Personnel Name: Tay Hui Huang