Customer Service Officer (Operation)

UNION TRANSPORT COMPANY PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent logistics company in Singapore is seeking a Logistics Officer/Customer Service Officer. The ideal candidate will be responsible for maintaining customer satisfaction, handling shipment documentation, and communicating effectively. With at least one year of relevant experience, applicants should be team players with excellent communication skills and a strong willingness to learn.

Qualifications

• Min 1 year of similar experience as Logistics Officer/Customer Service Officer.
• Good communication skills.
• Eager to learn and adapt.

Responsibilities

• Answers customers’ questions and resolves problems.
• Liaise with customers & forwarders for shipment schedules.
• Prepare and handle documents.

Skills

Communication skills

Problem-solving

Team player

Adaptability

Job description

Responsibilities:

• Answers customers’ questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources
• Liaise with Customers & forwarders for shipment readiness and delivery schedules
• To prepare and handling of documents
• Assist & update customers with their shipment schedules
• Do not incur any unnecessary cost imposed by PSA / Depot / Carrier etc.
• Any ad hoc duties as and when assigned.

Requirements:

• With experiences. Min 1year similar experience as Logistics Officer/Customer Service Officer.
• A team player, good communication skill, honest & with the RIGHT work attitude
• Good Communication skills
• Possess a positive drive & eager to learn and adapt.
• We thank you for your interest in this position, applicants with relevant experience please send your resume with expected salary to [e-mail]