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Customer Service Officer(Mani/Pedi)

NAILZ HAUS PTE. LTD.

Singapore

On-site

SGD 60,000 - 80,000

Full time

11 days ago

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Job summary

A leading outlet in Singapore seeks a dedicated customer service representative to manage appointment bookings and assist walk-in customers. Responsibilities include handling inquiries through various channels, maintaining the POS system, and assisting in administrative tasks. Successful candidates should have strong communication skills and a customer-focused approach.

Qualifications

  • Experience in handling customer appointments and inquiries.
  • Proficient in managing POS Systems.
  • Ability to assist in commission calculations and data entry.

Responsibilities

  • Manage customer appointment bookings and walk-in clients.
  • Assist outlet manager with commission calculations.
  • Handle monetary transactions and receipts.

Skills

Customer Service
Appointment Management
Data Entry
POS System Management
Communication

Job description

Working hours:

Monday-Friday 11am to 8pm/ Weekend and Public Holiday 10am-7pm

2 days off per week (1weekday ,1 weekend)

Job Description

• Handle all new and/or existing customers appointment booking.

• Attend to walk-in customers at the outlet.

• Assist all customers enquires via emails and callings, including cold calling.

• Assist outlet manager on individual's commission calculation including data entry work.

• Manage outlet POS System for all transaction.

• Handle of monetary receipts and payment.

• Any other ad-hoc duties as assigned.

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