Customer Service Officer (Healthcare Sector) [ Buangkok ] #HYT

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the healthcare sector is seeking a Patient Information Associate for its contact center located in Buangkok. In this role, you will manage patient inquiries, assist with appointments, and handle administrative tasks. Ideal candidates will have prior experience in customer service and be open to rotating shifts, including nights.

Qualifications

• Prior experience in customer service or call centre environments preferred.
• Willingness to work rotating shifts including nights.

Responsibilities

• Handle incoming calls and enquiries from patients and the public regarding healthcare services.
• Assist in scheduling and managing patient appointments.
• Perform administrative duties such as filing referral documents and maintaining department records.

Skills

Customer service

Communication

Job description

Job Title: Patient Information Associate (Contact Centre)

Sector: Healthcare / Customer Service

Location: Buangkok

Salary: Up to $2,800 per month

Working Hours:

• 3 Rotating shifts including morning (7am–2pm), afternoon (2pm–9pm), and night (9pm–7am)

Job Scope:

• Handle incoming calls and enquiries from patients and the public regarding healthcare services
• Assist in scheduling and managing patient appointments
• Perform administrative duties such as filing referral documents, maintaining department records, updating rosters, and preparing departmental reports
• Undertake other duties as assigned by supervisors

Requirements:

• Prior experience in customer service or call centre environments preferred
• Willingness to work rotating shifts including nights

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/[phone]

Email : [e-mail]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599