Customer Service Officer Healthcare

Job Scope

• Greeting and welcoming patients warmly upon arrival

• Scheduling appointments and managing the clinic's appointment calendar

• Handling patient inquiries, both in-person and via phone or email

• Maintaining accurate patient records and updating electronic medical charts

• Assisting with the preparation of treatment rooms

• Providing administrative support to the clinic as needed

• Promoting a positive and professional clinic environment

Requirements

• Previous experience in a customer service or administrative role, ideally within a hospitality, healthcare or wellness setting

• Excellent communication and interpersonal skills with the ability to interact with patients in a warm and empathetic manner

• Strong organizational skills and attention to detail

• Proficiency in using Microsoft Office

• A friendly, professional and team-oriented attitude

Interested applicants, please submit your detailed resume in MS Word format and click the Apply Now button to sign on with us!