Customer Service Officer / Exec

MEGASTAR SHIPPING PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading shipping company is looking for a Logistics Coordinator to manage operations in the shipping and logistics industry. The role includes call handling, coordinating deliveries, and ensuring documentation accuracy. A successful candidate will have at least 2 years of experience and possess strong organisational and communication skills.

Qualifications

• Minimum 2 years of experience in shipping and logistics.
• Good organisational and communication skills.
• Reliable, resourceful, and shows initiative.

Responsibilities

• Manage call handling, delivery coordination, and equipment control.
• Liaise with customers and carriers for accurate documentation.
• Prepare trucking instruction letters and declare dangerous goods.

Skills

Organisational skills

Communication

Reliability

Resourceful

Initiative

Job description

-Managing call handling, delivery coordination & equipment controller

-Order processing process in import, export & transhipment cargo

-Liaise and coordinate with customers/carriers to ensure accuracy in documentation and smooth movement of shipment

-Prepare trucking instruction letter to haulier

-Declare dangerous goods form for shipper and ensure compliance with requirement

-Undertake other tasks assigned by immediate superior

-Minimum 2 years of working experience in shipping and logistics industry

-Monitor equipment/shipment movement from one port to another port

-Check and verify shipping details on documents

-Filling of all relevant paperwork and documents requirement

-Has good organisational and communication skill, reliable, resourceful and initiative