Customer Service Officer/Exec

RSL SHIPPING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading shipping company in Singapore is seeking a Logistics Coordinator to manage call handling and delivery coordination. The ideal candidate has at least 2 years of experience in the shipping industry and possesses strong organizational and communication skills. Responsibilities include overseeing order processing, liaising with customers, and ensuring compliance with shipping documentation.

Qualifications

• Minimum 2 years of working experience in shipping and logistics industry.
• Good organizational and communication skills.
• Reliable, resourceful, and proactive.

Responsibilities

• Manage call handling and delivery coordination.
• Process orders in import, export, and transhipment cargo.
• Liaise with customers and carriers to ensure documentation accuracy.

Skills

Organizational skills

Communication skills

Reliability

Resourcefulness

Initiative

Job description

-Managing call handling, delivery coordination & equipment controller

-Order processing process in import, export & transhipment cargo

-Liaise and coordinate with customers/carriers to ensure accuracy in documentation and smooth movement of shipment

-Prepare trucking instruction letter to haulier

-Declare dangerous goods form for shipper and ensure compliance with requirement

-Undertake other tasks assigned by immediate superior

-Minimum 2 years of working experience in shipping and logistics industry

-Monitor equipment/shipment movement from one port to another port

-Check and verify shipping details on documents

-Filling of all relevant paperwork and documents requirement

-Has good organisational and communication skill, reliable, resourceful and initiative