Customer Service Officer - Enrichment Center / UP$3500

Search Index Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading education center is looking for a dedicated individual to promote courses and manage customer relationships. The role involves handling queries, performing sales transactions, and assisting with administrative tasks. Candidates should possess GCE 'A' levels or Diploma with relevant experience. Competitive salary and benefits offered.

Qualifications

• Minimum GCE 'A' levels or Diploma qualifications.
• At least 2 years of relevant experience in the industry.
• Proficient in MacBook and G-Suites.

Responsibilities

• Explain and promote courses to customers.
• Handle phone and email queries effectively.
• Manage sales transactions and arrange lessons.

Skills

Customer Relationship Management

Effective Communication

Sales Transaction Management

Education

GCE 'A' levels or Diploma

Tools

MacBook

G-Suites

Job description

• UP $3500 + Bonus + Benefits!!

• Immediate hiring

• 5 days work (4 weekdays + 1 weekend)

Job Description:

• Explain and promote courses, education philosophy and pedagogy to potential and existing customers.

• Build relationships with customers.

• Handle phone and email queries effectively.

• Perform and manage sales transaction effectively.

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers.

• Other administrative and ad hoc duties, e.g. filing documents, center's inventory and logistics.

Requirements:

• Minimum GCE 'A' levels or Diploma qualifications with at least 2 years of relevant experience in relevant industry.

• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).

• Open to be deployed at other centers.

To apply, please click on the 'APPLY NOW' button and email your detailed CV in MS Word with the following details for faster processing:

• Reasons for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

EA Licence No. | 14C7092

EA Registration No. | R23114681

EA Personnel | Peng DanQuan