Customer Service Officer (Contract based)

SINGAPORE SAFETY DRIVING CENTRE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading driving centre in Singapore seeks a customer service representative to manage counter service, handle inquiries, and perform administrative tasks. The ideal candidate will have at least a GCE/ITE/Diploma qualification and possess strong communication skills. Training will be provided, and there are opportunities for career progression with attractive benefits.

Benefits

Career progression

Attractive benefits

Allowances

AWS

Bonus

Qualifications

• Minimum 1 year customer service experience required.
• GCE / ITE / Diploma preference.
• Bilingual, preferably fluent in English.

Responsibilities

• Handle customer counter service and enquiries (calls & emails).
• Perform administrative and cashier duties.

Skills

Bilingual communication

Information analysis

Problem-solving

Computer literacy

Education

GCE / ITE / Diploma

Job description

Job Description

• To handle customers counter service, enquiries (calls & emails), administrative and cashier duties

Requirement

• GCE / ITE / Diploma
• Bilingual to communicate with diverse group of customers. Preferably fluent in English
• Computer literate
• Ability to collect and analyze information, problem-solve, and generate of reports
• Patient and pleasant personality
• Minimum 1 year customer service experience required
• Training will be provided

Working Hours

Weekly rotating Team A / Team B (5.5 days)

• Team A
  Monday – Friday : 11.00 am – 7.30 pm
  Saturday : Rest Day
  Sunday : 9:00 am – 1:00 pm
• Team B
  Monday – Friday : 9.00 am – 5.30 pm
  Saturday : 9:00 am – 1:00 pm
  Sunday : Rest Day

Remuneration

• Career progression
• Attractive benefits + allowances + AWS + bonus