Customer Service Officer/ Concierge

Borr Drilling; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

Borr Drilling is seeking a customer service representative to manage inquiries and assist visitors at their Singapore office. The role involves data entry, maintaining professionalism, and handling communication efficiently. Ideal candidates will have a positive attitude, proficiency in computer systems, and experience in a fast-paced environment.

Qualifications

• Minimum O Level required.
• Ability to work in a fast-paced environment.
• Maintain a positive and professional image.

Responsibilities

• Respond to customer inquiries and feedback.
• Assist with guest registration and visitor management.
• Handle incoming calls and live chat.

Skills

Customer service

Communication

Data entry

Education

O Level

Tools

Computer systems and software

Job description

Working days: Monday to Friday

Responsibilities:

• Respond to customer inquiries and feedback through the different channels.

• Assist for Registration of guest and visitor with Self-help kiosk and Visitor management System.

• Communicate effectively and professionally with customers and visitors.

• Handle the incoming calls and respond to live chat swiftly.

• Assist with office tower activities.

• Data Entry

• Provides directional assistance.

• Keeping the front desk tidy and presentable with all necessary materials in place
  

Requirements:

• Minimum O Level

• Maintain a positive, courteous and professional image

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

• Proficiency in computer systems and software.