Customer Service Officer | Changi Airport | From $2750 +

HEY ROCKET PTE LTD; Singapore; On-site; SGD 2,000 - 45,000; Full time

Job summary

A leading company in Singapore is seeking a dynamic individual to manage daily operations and lead a team while ensuring top-notch service for passengers. The role involves overseeing passenger check-ins and assisting at self-service kiosks. Offering a competitive salary plus bonuses and allowances, it's an excellent opportunity for those looking to start their career in airport operations.

Qualifications

• Open to locals only.
• Candidates with no experience are welcome.

Responsibilities

• Oversee and lead a small team in managing daily operations.
• Perform gate handling duties, coordinating departure activities.
• Assist passengers requiring special assistance.

Education

Higher NITEC / Diploma

Job description

Key Responsibilities:

1. Oversee and lead a small team in managing daily operations.

2. Checking in passengers.

3. Acting as a service ambassador to assist and guide passengers in using the Self Service Kiosk and Auto Bag Drops.

4. Performing gate handling duties, including communication with airline crews and coordination of departure activities with various departments.

5. Guiding and escorting transit passengers between the arrival gate and the Transfer Holding Area.

6. Assisting passengers who require special assistance.

7. Performing any other ad-hoc duties assigned by the supervisor.

Salary:

Basic salary from S$2,500+
+ Monthly Allowances (up to S$500)
+ Joining Bonus S$5,000
+ Annual AWS (1 month)
+ Performance Bonus (up to 3 months)

Requirements:

• Open to Localsonly

• Must possess minimally Higher NITEC / Diploma

• Open to candidates with no experience

• Must be independent at times

• Must be able to commit to rotating shifts (morning/afternoon/night)

Interested applicants please click apply now!

Hey Rocket Pte. Ltd. (EA 21C0816)
Angel Chia (R25126511)