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Customer Service Officer (Changi)

People Profilers

Singapore

On-site

SGD 60,000 - 80,000

Full time

Yesterday
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Job summary

People Profilers seeks a Customer Service Advisor to manage operation calls and assist with customer inquiries. The role involves administrative tasks in an automotive workshop, requiring NTC 3 in Automotive Technology and at least 2 years of relevant experience. A competitive remuneration package with bonuses and flexible leave is offered to successful candidates.

Benefits

Incentives
Overtime pay
2 bonuses annually
Flexible leave
14 annual leave days

Qualifications

  • At least 2 years in customer service or aftersales admin in automotive workshop.
  • Proficient in office software like Microsoft Word and Excel.

Responsibilities

  • Handle operation calls and answer customer requests.
  • Perform daily paperwork and raise service jobs into the system.
  • Act as Customer Service Advisor when needed.

Skills

Customer service
Proficient in Microsoft Word
Proficient in Excel

Education

NTC 3 in Automotive Technology

Job description

  • To handle operation calls and answering to customers request
  • To perform daily paperwork, invoices, raise service and repair job into system
  • To stand in as a Customer Service Advisor when required.
  • To stand in Accident Reporting Centre reporting
  • To collect cash from Customer Service Advisor and submit to Corporate Office.

Requirements

  • NTC 3 in Automotive Technology or related fields
  • At least 2 years Customer service / aftersales admin experience in automotive workshop
  • Proficient with Microsoft Word and Excel
  • Monday to Friday: 8.30am to 5.30pm, Alternate Saturday: 8.30am to 12.30pm, Changi
  • Basic + incentive + OT + 2 times bonuses + flexi + 14 AL
  • Job Reference: L69V63V5

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified

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