Customer Service Officer (Changi)

People Profilers; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

People Profilers seeks a Customer Service Advisor to manage operation calls and assist with customer inquiries. The role involves administrative tasks in an automotive workshop, requiring NTC 3 in Automotive Technology and at least 2 years of relevant experience. A competitive remuneration package with bonuses and flexible leave is offered to successful candidates.

Benefits

Incentives

Overtime pay

2 bonuses annually

Flexible leave

14 annual leave days

Qualifications

• At least 2 years in customer service or aftersales admin in automotive workshop.
• Proficient in office software like Microsoft Word and Excel.

Responsibilities

• Handle operation calls and answer customer requests.
• Perform daily paperwork and raise service jobs into the system.
• Act as Customer Service Advisor when needed.

Skills

Customer service

Proficient in Microsoft Word

Proficient in Excel

Education

NTC 3 in Automotive Technology

Job description

• To handle operation calls and answering to customers request
• To perform daily paperwork, invoices, raise service and repair job into system
• To stand in as a Customer Service Advisor when required.
• To stand in Accident Reporting Centre reporting
• To collect cash from Customer Service Advisor and submit to Corporate Office.

Requirements

• NTC 3 in Automotive Technology or related fields
• At least 2 years Customer service / aftersales admin experience in automotive workshop
• Proficient with Microsoft Word and Excel
• Monday to Friday: 8.30am to 5.30pm, Alternate Saturday: 8.30am to 12.30pm, Changi
• Basic + incentive + OT + 2 times bonuses + flexi + 14 AL
• Job Reference: L69V63V5

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified