Customer Service Officer | Shopping Mall | Up to 3.4k

Responsibilities:

• Attend to enquiries, primarily incoming calls or other channels such as email

• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries

• Meet/exceed all individual and team key performance indicators (KPI) set by the management

• Maintain a positive and helpful approach in interactions with all customers

• Able to work during weekends and perform OT when necessary

Job Information:

• Working hours: 5 days work week including 1 weekend, 8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

• Location: Tanjong Pagar MRT

• Monthly gross salary up to SGD 3,200 + AWS + VB

Requirements:

• Min O level equivalent with at least 2 years of prior experience in a call center or customer service experience

• Proficient in written and spoken English and Mandarin (We seek Mandarin-speaking candidates who are required to serve Mandarin-speaking clients)

Send your updated resume via Apply Now or email joey.lee@octomate.us

We regret to inform that only shortlisted candidates will be contacted.

Joey Lee | R1550634
EA: 23C1980