Customer Service Officer (Call Centre Exp)

• Call Centre Experience

• Office Hour / 5 Days Work Week (able to work on weekends)

Responsibilities:

• Attend to enquiries via hotline or other channels, e.g., email.

• Handle inbound and outbound calls, and sometimes emails.

• Properly record conversations with customers in the CRM system.

• Achieve/exceed individual and team KPIs set by management.

• Maintain a positive and helpful approach in interactions with all customers.

• Perform any other related ad-hoc duties as assigned.

Requirements:

• Possess at least 1 year of Call Centre experience.

• Good communication and interpersonal skills.

• Customer service oriented.

• Good team player and able to work independently with minimal supervision.

• Able to work on weekends (will have some weekends off).

Other Information:

• Working Hours: Office Hour / 5 Day Work Week (including weekends).

• Location: CBD.

• Salary: Up to $3100/mth + OT + AWS + VB.

To apply, please click on the APPLY NOW button or email your resume with the following details for faster processing:

• Reason for leaving each past & current employment.

• Salary drawn for each past & current employment.

• Expected Salary.

• Earliest availability date.

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076