Customer Service Officer - Call Centre (Bedok)

C&W SERVICES (S) PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

A leading global real estate services firm seeks a dedicated Customer Service Representative who can provide top-quality service across various products and services. The role involves managing calls, addressing customer feedback, and performing administrative tasks in a fast-paced environment. With opportunities for career development and a commitment to diversity and inclusion, this role is perfect for individuals ready to grow in the customer service domain.

Benefits

Referral bonuses for recommending friends.

Opportunities for career development and internal promotion.

Commitment to Diversity and Inclusion.

Qualifications

• Minimum O/A Levels or equivalent qualification.
• Prior experience in a Contact Centre environment.
• Ability to operate effectively in a fast-paced environment.

Responsibilities

• Manage incoming and outgoing calls professionally.
• Communicate clearly and manage customer feedback.
• Perform assigned administrative tasks.

Skills

Organization

Customer Communication

Multi-tasking

Education

O/A Levels or equivalent qualification

Job description

This role is responsible for providing top-quality customer service, acting as a one-stop service across our entire product/service range.

About the Role:

• Manage incoming and outgoing calls professionally by providing accurate and consistent information.

• Communicate clearly and manage customer feedback effectively.

• Be organized and able to multi-task in a fast-paced environment.

• Maintain high service delivery standards.

• Perform assigned administrative tasks.

• Handle any other ad-hoc duties as assigned.

About You:

• Minimum O/A Levels or equivalent qualification.

• Prior experience in a Contact Centre environment.

• Ability to operate effectively in a fast-paced environment.

Why join Cushman & Wakefield?

As a leading global real estate services firm transforming the way people work, shop, and live, working at Cushman & Wakefield offers benefits such as:

• Referral bonuses for recommending friends.

• Opportunities for career development and internal promotion.

• An organization committed to Diversity and Inclusion.

I'm ready to apply!

Apply now and become part of our team!

Our Vision:

We envision a future where people simply belong. We support and celebrate inclusive causes every day, embracing diversity across race, color, religion, gender, national origin, sexual orientation, gender identity, disability, or veteran status. We integrate DEI into our DNA as a global community, living it beyond just talking about it. If you share this vision, join us.