Customer Service Officer (Automotive)

PEOPLE PROFILERS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in customer service is looking for a dedicated individual to greet guests, collate information, and ensure high customer satisfaction in a showroom setting. With a focus on excellent service skills and experience, the role provides opportunities in a dynamic environment with a competitive remuneration package.

Benefits

Comprehensive range of benefits

Very competitive remuneration package

Qualifications

• Minimum O Level and above with at least 3 years of experience in customer service field.
• Proficient in MS Office.
• Excellent in customer service skills.

Responsibilities

• Greet all guests and welcome them into the showroom.
• Collate customer information into SalesForce.
• Send daily traffic report to managers.

Skills

Customer service skills

MS Office proficiency

Collation and reporting skills

Education

Minimum O Level

Job description

Responsibilities

• Greet all Guests and Welcome them into the showroom
• Attending to customer needs and directing them to the channel
• Ensuring guests have Safe Entry into premises
• Collating customer information into SalesForce
• Sending daily traffic report to managers
• Daily Settlement for Finance (end of day summary)
• Tracking of Demo Cars and Showroom Keys
• Monitoring and tracking of sales petrol cards
• Record of vehicle loan forms from SCs
• Keep record of extended test drive keys (vehicle in/out of the cars)
• Keep record of Walk-in, Demo car and ETD Lists.
• Keep record of test drive and driving license and as well as sending report
• Changing out and displaying the price specs for showroom vehicles
• Waving customers vehicle number at Basement Car Park for parking
• Coordinate and liaise with the technician for any showroom damages.
• Any duties assigned

Requirements

• Minimum O Level and above with at least 3 years of experience in customer service field
• Proficient in Ms Office
• Excellent in customer service skills
• 5 days work week, Monday to Saturday (1 weekday off), Sunday closed, 9am to 6.30pm
• Location: Alexandra Road (moving to Ubi)

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [e-mail]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: [phone]

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

People Profilers Pte Ltd (PP) is in partnership with Employment and Employability Institute Pte Ltd (e2i) to extend the support of hiring beyond e2is resources to broaden the reach of jobseekers.

e2i is the empowering network for workers and employers seeking employment and employability solutions, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PPs PDPA and e2is PDPA e2i.com.sg/pdpa