Customer Service Officer (Airfreight)

• Changi

• 5.5 days work

• Attractive Salary Package

• Company Benefits & Incentives

• Freight Foward Industry

Requirements:

• Minimum 1 – 2 years experience in airfreight customer service or logistics

• Good understanding of airfreight operations and documentation

• Proficient in MS Office and freight management systems

Responsibilities:

• Handle customer inquiries related to airfreight shipments (export/import)

• Provide timely shipment updates to customers

• Coordinate with operations, airlines, and transport teams to meet customer requirements

• Prepare quotations, booking confirmations, and necessary shipping documents

• Manage and resolve customer complaints or service issues

• Maintain strong relationships with key accounts and partners

• Support the operations team with documentation and follow-ups when required

Tan Yong Zhi (Jackson) Reg No: R24124461

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WA: 8348 2278

Email: supreme.jacksontan@gmail.com