Customer Service Officer/Agent | AWS + Bonus | Changi Airport

HEY ROCKET PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A reputable company in Singapore is seeking a Customer Service Agent to manage passenger check-in procedures and provide assistance at airports. This role offers a salary range of S$2,000 to S$2,500, along with a monthly allowance. Training is provided, making it suitable for candidates with no prior experience, who should possess a good command of English and be able to work on shifts. An exciting opportunity for someone seeking to start a career in the aviation industry.

Benefits

Monthly allowance up to S$300

OT pay (if any)

Sign on bonus

AWS + Performance bonus

Qualifications

• No experience necessary; training will be provided.
• Open to LOCAL only.
• Able to work on rotating shifts.

Responsibilities

• Handle passenger check-in procedures efficiently and professionally.
• Perform gate handling duties and liaise with airline crew.
• Guide transit passengers and provide special care support.

Skills

Good command of written and spoken English

Education

NITEC / Higher NITEC / Diploma

Job description

Job Scope:

• Handle passenger check-in procedures efficiently and professionally.

• Assist passengers with Self-Service Kiosks and Auto Bag Drop.

• Perform gate handling duties, including liaising with airline crew and coordinating flight departure processes with relevant departments.

• Guide transit passengers from arrival gates to the Transfer Holding Area.

• Provide support and assistance to passengers requiring special care.

• Carry out any other ad-hoc duties as assigned by the supervisor.
  

Salary & Benefits:

• Basic salary: S$2,000 – S$2,500

• Monthly allowance up to S$300

• OT pay (if any)

• Sign on bonus

• AWS + Performance bonus
  

Requirements:

• Open to LOCAL only

• Training will be provided (No experience necessary)

• Education Qualification: NITEC / Higher NITEC / Diploma

• Good command of written and spoken English

• Able to work on rotating shifts (Morning/Afternoon/Night)

Interested applicants please click apply now!

Hey Rocket Pte. Ltd. (EA 21C0816)
Pui Hui Lee (R25127133)