Customer Service Officer (7 Months Contract)

Borr Drilling; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the drilling industry is seeking a customer service professional to manage inquiries and ensure service standards are met. The role requires strong interpersonal skills, excellent communication, and the ability to handle multiple queries effectively in a fast-paced environment.

Qualifications

• Prior experience in a service-oriented role is required.
• Strong interpersonal and problem-solving skills.
• Excellent communication skills are essential.

Responsibilities

• Handle customer and merchant queries promptly and professionally.
• Maintain service standards and respond within SLA timelines.
• Work efficiently in high-volume environments.

Skills

Interpersonal skills

Problem-solving skills

Communication skills

Job description

Seeking someone experienced in customer service to manage and respond to merchant inquiries and ensure service-level expectations are met.

Work Location:

10 min from Braddell MRT station

Responsibilities

• Handle customer and merchant queries promptly and professionally
• Maintain service standards and respond within SLA timelines
• Work efficiently in high-volume environments
  
  

Requirements

• Prior experience in a service-oriented role
• Strong interpersonal and problem-solving skills
• Excellent communication skills are essential
• Ability to manage multiple queries with accuracy