Customer Service Officer | 5.25 Days | Basic up to $2800 | Company Transport

MTC Consulting Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore is seeking a Customer Service Officer to handle daily administrative tasks and customer service operations. This role involves coordinating between teams, guiding new hires, and ensuring adherence to performance metrics. Ideally suited for candidates with strong organizational and problem-solving skills.

Benefits

AWS

Variable Bonus

Annual Increment

Company Transport

Qualifications

• Experience in providing customer service through phone and email.
• Ability to handle administrative issues effectively.
• Familiarity with shipping documents and SOP adherence.

Responsibilities

• Assign administrative tasks and ensure they are completed accurately.
• Coordinate between admin and operational staff.
• Provide customer service support via phone and email.

Skills

Customer Service

Coordination

Problem Solving

Job description

Customer Service Officer

Summary:

Salary: Up to $2,800.00 depending on experience.

Alt Sat : 08:30 to 17:00 (Mon to Fri), 09:00 to 12:00 (Alt Sat) (got plan to change to 5 days but still yet to confirm)

Benefits: AWS/VB/Annual Increment

Company Transport to and fro from Jurong East MRT.

Location : Tukang

Job Scope :

• Assign daily administrative tasks to team members.

• Ensure all tasks are completed accurately and efficiently.

• Solve any administrative issues that may arise.

• Coordinate between admin and operation staff.

• Guide and familiarize new hires.

• Provide customer service support via phone and email.

• Prepare shipping documents and import / export documentation by adhering to the SOP in place.

• Monitor and ensure shipments being cleared and delivered as prescribed.

• Ensure Key Performance Indexes are met for all incoming and outgoing activities.

• Coordinate with supervisor for warehouse activities.

• Collaborate with other departments to fulfill orders and ensure timelydeliveries.

For consideration, kindly submit your CV by clicking “APPLY Now”

Only shortlisted candidate would be notified

EA Reg. No: R22105614 | Chua Pei Jie

EA Lic. No: 15C7752