Customer Service Officer

Cushman & Wakefield; Singapore; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Customer Service Officer to deliver exceptional service across its product range. In this dynamic role, you will manage calls, provide consistent information, and ensure customer satisfaction in a fast-paced environment. The company values diversity and inclusion, offering a supportive workplace where you can develop your career and thrive. Join a team that is committed to transforming the way people work, shop, and live, and be part of a culture that promotes from within. If you are passionate about customer service and eager to make a difference, this opportunity is perfect for you.

Benefits

Bonus for referring friends

Career development opportunities

Diversity and Inclusion initiatives

Qualifications

• Experience in a contact center is a plus.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Manage incoming and outgoing calls with accurate information.
• Provide excellent customer service and handle feedback.

Skills

Customer Service

Communication Skills

Multi-tasking

Organizational Skills

Education

O' Levels / A Levels

Job description

time left to apply End Date: May 18, 2025 (30+ days left to apply)

job requisition id R261908

Job Title

Customer Service Officer

Job Description Summary

This role is responsible for providing top quality customer service, acting as a one-stop service across our entire product/service range.

Job Description

About the Role:

• Professionally manage incoming and outgoing calls by providing accurate and consistent information
• Ability to communicate clearly and manage customers' feedback
• Organized and able to multi-task in fast paced environment
• Maintain good service delivery
• Any other ad-hoc duties as assigned

About You:

• Preferably O' levels / A Level and above
• Prior experience in Contact Centre environment will be an advantage
• Ability to operate in a fast-paced environment

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Bonus for referring friends
• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.