Customer Service Officer

WGT Events & HR Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated individual to enhance customer connections and ensure accurate inventory management. In this dynamic role, you'll handle customer inquiries, resolve issues, and ensure that shipments align with client expectations. Your ability to lift heavy objects and thrive in a fast-paced environment will be crucial. This is a fantastic opportunity to grow within a supportive team that values efficiency and customer satisfaction. If you're ready to take on challenges and make a significant impact, this position is for you!

Qualifications

• 1+ year of customer service experience required.
• Ability to lift heavy objects in a warehouse setting.

Responsibilities

• Establish connections with customers and ensure inventory accuracy.
• Resolve inbound and outbound issues promptly.

Skills

Customer Service

Heavy Lifting

Adaptability

Education

GCE O-Level

Job description

Responsibilities:

• Establish and strengthen connections with customers while performing and ensuring 100% inventory accuracy on the inventory management which includes cycle count.
• Follow up closely with customers to resolve any inbound and outbound issues.
• Make sure that order shipments are handled appropriately in accordance to clients' requests and company's guidelines.
• Work with different team members to ensure prompt and efficient inventory movements.

Job Requirements:

• Ability to lift heavy objects in a warehouse.
• Minimum 1 year of customer service experience.
• At least GCE O-Level.
• Ability to work under pressure with little supervision and adapt to a tough, fast-paced atmosphere.

We regret that only shortlisted applicants will be notified.