Customer Service Officer

BELLEZZA AESTHETICS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading aesthetics and wellness company is seeking a Customer Care Officer in Orchard. The role involves answering customer inquiries, booking appointments, and providing exceptional service. Candidates should be service-oriented, ideally with experience in customer service, and fluent in Mandarin and English.

Benefits

Attractive performance incentives

Basic training provided

Qualifications

• At least 1 year of experience in related field required.
• Required languages: Mandarin and English.

Responsibilities

• Assist in appointment booking and answering phone calls.
• Offer assistance and consultation on Aesthetics enquiries.
• Follow up with existing customers on appointments.

Skills

Service Oriented

Phone Etiquette

Good Communication Skills

Teamwork

Education

GCE 'O' level or above

Job description

Job Title: Customer Care Officer

Job Location: Orchard

Job Type: Full time

Preferably: Singaporean / Permanent Resident only (No Qouta)

• Award Winning Aesthetics & Wellness company
• Good Employment Benefits
• High Commission

Job Description and Duties

• Assist in appointment booking and answering phone calls
• Offers assistance and consultation on Aesthetics enquires
• Follow up existing customer on appointments.
• Past experience in Customer service (Aesthetics Medical Spa)
• Good communication skills, high standard of customer service with positive attitude
• Hardworking and good teamwork
• Prior experience in customer service and telemarketing position is a plus
• other administrative duties

Requirements

• GCE 'O' level or above
• Required language(s): Mandarin, English (in order to handle request and feedbacks from Mandarin and English speaking customers.)
• At least 1 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Service Oriented, Phone Etiquette
• Preferably Entry Level specialized in Customer Service
• Work location at Orchard

Benefits

• Attractive performance incentives
• Basic training provided

Interested candidates, kindly send us your resume via Apply Now