Customer Service Officer

SKY LEADER FREIGHT PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking a candidate to support the sales team by handling rates and enquiries, and managing shipment bookings. This role involves administrative tasks and requires good communication and interpersonal skills. Experience is not necessary as on-job training will be provided. The position offers an attractive remuneration package, career advancement, and various training opportunities.

Benefits

Attractive Remuneration Package

Career Advancement

Training Opportunities

Medical and Insurance Coverage

Qualifications

• Basic knowledge of MS Office applications (Excel, Word, PowerPoint, Outlook).
• Strong communication and interpersonal skills.
• Service-oriented attitude with good initiative.

Responsibilities

• Attend to client enquiries and needs.
• Collaborate with team members for appropriate freight solutions.
• Maintain strong relations with industry players.
• Refine processes for win-win solutions.

Skills

Good communication skills

Interpersonal skills

Service orientated

Good initiative

MS Office applications

Education

GCE N/O Level

Job description

Job Description

Successful candidate will be supporting the sales team with rates and enquiries, shipment bookings. Job is administrative

Job Scope

• Attending to client enquires and needs.
• Collaborating with team members in providing appropriate freight solutions.Following through, executing and reviewing freight jobs.
• Maintaining strong relations between industry players and stakeholders.
• Refining and the process along the way, working towards a win-win solution for both clients and company.

Requirements:

GCE N/O Level

Good working knowledge of MS Office applications (Excel, Word, PowerPoint, Outlook)

Good communication and interpersonal skills

Service orientated with good initiative

Experience not required as On Job Training will be provided

Benefits:

· Working Hours:

Monday to Friday: 10.00am to 6.00pm

Sat.: 9.00am to 1.00pm (Alternate Sat, Work from Home)

· Attractive Remuneration Package (Basic, Performance Bonuses)

· Career Advancement

· Training Opportunities

· Medical and Insurance Coverage