Customer Service Officer

Watch Exchange; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A reputable boutique in the luxury watch industry is looking for a Customer Service Officer. This role involves engaging with customers and managing administrative duties related to the sale and servicing of luxury timepieces. Join a dynamic team in a supportive environment offering growth opportunities and year-end bonuses.

Benefits

Safe and healthy working environment

Visible work contributions

Skill development opportunities

Year-end bonuses

Qualifications

• Bachelor's degree is required.
• Prior luxury watch or pawnshop experience preferred.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Attend to walk-in and telephone enquiries professionally.
• Provide customer service on watch repair and maintenance.
• Inspect and package watches.

Skills

Communication

Interpersonal Skills

Goal-Oriented

Education

Bachelor's Degree

Job description

We are among the reputable boutiques for the buying, selling, and trading of pre-owned luxury watches in Singapore. As a growing company, we are expanding and currently in search of the right candidate to fill the Customer Service Officer position. If you are keen in luxury retail industry, this would be the desired role for you.

Requirements

• Candidate must possess at least Bachelor's Degree.
• Prior experience in the luxury watch or pawnshop industry is preferred.
• Excellent communication and interpersonal skills.
• Able to work in a goal-oriented environment.
• Able to work retail hours (weekends), 5 days per week.

Responsibility

• Attend to walk-in and telephone enquiries in a professional manner.
• Provide customer service on repair and maintenance of watches.
• Inspecting and packaging for watches.
• Perform general administrative and clerical duties.
• Maintain and update inventory.
• Assist in daily operation support.

Why Join Us?

• We provide a safe and healthy working environment.
• Work is more visible and employees get noticed faster.
• Employees get to gain different sets of skill.
• Year-end bonuses.

Interested candidate are welcome! You are invited to send your resume via APPLY NOW. Shortlisted candidate will be notified.