Customer Service Officer

PURICARE PRIVATE LIMITED; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

An established industry player seeks a motivated individual to support technical and operational tasks. This role involves managing logistics, preparing quotations, and liaising with customers to ensure smooth operations. The ideal candidate will possess strong communication skills, be bilingual in English and Chinese, and have a knack for negotiation. If you thrive in a fast-paced environment and can work independently, this opportunity is perfect for you. Join a dynamic team where your contributions will make a significant impact!

Qualifications

• Minimum ITE or diploma in Engineering Discipline required.
• At least 1 year of relevant working experience is essential.

Responsibilities

• Support technical, operations, and logistic matters.
• In charge of contracts and liaising with customers.

Skills

Communication Skills

Negotiation Skills

Bilingual (English and Chinese)

Initiative

Ability to Work Independently

Ability to Work Under Pressure

Education

ITE or Diploma in Engineering Discipline

Tools

MS Office

CRM System

Job description

Responsibilities - Position 1

• Support on all technical, operations, and logistic matters
• Handle and liaise incoming shipment
• Prepare quotation/Delivery order
• Update daily jobs on CRM system
• Follow up with Customer on site situation/installation date/demo/training
• Coordinate on all site installation/delivery schedule
• Any adhoc duties as per assigned

Responsibilities - Position 2

• In Charge of all contracts and liaise with customers
• Reply emails and answer phone calls for customers enquiries
• Schedule daily jobs
• Update daily jobs on CRM system
• Work closely with technical team
• Any adhoc duties as per assigned

Requirement

• Min ITE or diploma in Engineering Discipline
• At least 1 year of relevant working experience
• Bilingual in English
• Able to communicate with Chinese-speaking customers
• Proficient in MS Office applications
• Good communication and negotiation skills
• Possess initiative and able to work independently with minimal supervision
• Able to work under pressure and meet tight deadlines

Interested candidates may email your resume to: [e-mail] or WhatsApp to: 96518935