CUSTOMER SERVICE OFFICER

Bukit Batok Driving Centre Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local driving school in Singapore is seeking customer-focused individuals to provide excellent service and manage applications. Candidates must be willing to work rotating shifts, including weekends, and possess strong communication skills. The role involves filing documents, cashier duties, and ensuring compliance with procedures.

Qualifications

• Fluent in English with good communication and interpersonal skills.
• Willing to perform rotating morning/afternoon shifts, including weekends.

Responsibilities

• Provide good customer service.
• Process applications and handle cashier duties.
• Maintain orderly document filing and records.

Skills

Customer service

Good communication skills

Interpersonal skills

Education

Minimum secondary level

Job description

Duties and Responsibilities

• To provide good customer service.
• Processing of applications and to handle cashier duties.
• Documents filing and maintaining of records orderly.
• Ensure compliance with customer’s Standard Operating Procedures and Internal KPI.
• To carry out other tasks and responsibilities that may be directed by the superior from time to time.

Job Requirements

• Minimum secondary level.
• Willing to perform rotating morning/afternoon shift, including weekend.
• Bilingual, preferably fluent in English with good communication and interpersonal skills.

WORKING HOURS

5.5 days work week.

Monday to Friday:1115hrs to 2000hrs

Meal Break :45 minutes

Saturday / Sunday:0830hrs to 1300hrs

Saturday / Sunday:Rest day

*Working hours and rest days may be adjusted accordingly in view of operation needs or during training period.