Customer Service Officer

CHEVALIER SINGAPORE HOLDINGS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore seeks enthusiastic customer service support agents for their 24-hour call center. Candidates should be bilingual, possess basic qualifications, and be ready to work shifts, including weekends and public holidays. Opportunities available for both full-time and temporary positions.

Qualifications

• Minimum NITEC/ GCE N/O levels and above required.
• Computer literate, especially in MS Office (Excel).
• Effectively bilingual with cheerful personality.

Responsibilities

• Provide customer service support in a 24-hour call center.
• Tabulate reports and write emails when required.

Skills

Bilingual

Customer Service

Communication Skills

Teamwork

Education

NITEC/ GCE N/O levels

Tools

MS Office (Excel)

Job description

Work Location : 23 Genting Road (located in Macpherson)

Job Responsibilities:

• To provide customer service support in 24 hours call center
• To tabulate reports and write emails when required

Job Requirements:

• Candidate must possess minimum NITEC/ GCE N/O levels and above
• Computer literate - MS Office (Excel)
• Effectively bilingual with a cheerful personality
• Able to work weekends and public holidays for night shift
• Good phone and verbal communication skills
• Able to coordinate and work well with others

Temp positions for 2-3 months are available too

Working Hours (Full-Time):

2 Rotating Shift as follows :

• Night Shift - 9pm to 9am
• Day Shift - 9am to 9pm

(Part Time/Temp) : Day Shift Only