Customer Service Officer

MTM XCLUSIVE AUTO PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A fast-growing automotive specialist in Singapore is seeking an organized Administrative Assistant. You will be responsible for sales follow-ups, customer service, and administrative tasks. Ideal candidates should have good organizational and communication skills, and a willingness to learn in a supportive work environment. Opportunities for career progression are offered, along with performance bonuses and up to 21 days of annual leave.

Benefits

Friendly, supportive work environment

Great learning opportunities

Performance Bonus

Career Progression

Annual Leave Up to 21 days

Qualifications

• Proactive attitude and willingness to learn.
• Good organizational and communication skills.

Responsibilities

• Actively follow up on sales leads provided.
• Assist customers in the sign-up process.
• Manage appointment scheduling for servicing or repairs.
• Provide after sales service.
• Handle administrative tasks like data entry.

Skills

Organizational skills

Communication skills

Basic computer skills (MS Office)

Job description

MTM Performance Group - Singapore's Fast-Growing One-Stop Automotive Specialist

Customer Service (Junior Position) - MTM Performance Group

Location: WEST - TOH GUAN

Industry: Automotive

5.5 Work Week

About the Role: We’re looking for an organized and proactive Administrative Assistant to join our fast-growing automotive team! This is a fantastic opportunity for someone looking to start their career in a dynamic office environment with plenty of learning opportunities.

What You’ll Do:

Sales Responsibilities – 20%

• Actively follow up on sales leads provided to you.
• Explain packages clearly to potential customers.
• Actively bring in sales to the company.

Customer Service and Admin Responsibilities – 80%

• Assist all customers in the sign-up process (e.g., form completion, payment collection)
• Manage appointment scheduling for servicing or repairs.
• Provide after sales service and liaise between customers and the operations team.
• Offer hospitality when customers in on site (e.g., escort to waiting area, serving drinks).
• Handle administrative tasks, including accurate data entry for customers, packages, and sales.
• Administrative work as tasked

Why Join Us?

• Friendly, supportive work environment
• Great learning opportunities in the automotive industry
• Performance Bonus
• Career Progression
• Annual Leave Up to 21 days

We’re Looking For:

• Good organizational and communication skills
• Basic computer skills (MS Office)
• Positive attitude and willingness to learn

How to Apply: Click "Apply Now" or WhatsApp to 93280063

*We have no quota for any work permit at the moment*